What Our Customers Say
We don’t opt for a new septic system until we fully believe that is the only option to fix the system. Let us check and confirm that the system does not just need some repairs and maintenance first.
M-F: 8am - 5pm
Sat: by appt.
I called Synergy Onsite because my septic was having issues. They were referred to me by my neighbor because another company that I had already called no showed two days in a row!
John Paul and his crew came the next morning after calling them and fixed my septic. Not only that but thoroughly checked my system explained it to me and answered all of my questions as well. Their pricing was very reasonable and service was on time and professional. I give them five stars all the way around. Very pleased customer!
I`m no stranger to aerobic septic systems and I am not easily impressed. However, this company impressed me from the start.
John Paul patiently and thoroughly assessed my situation during our initial phone call and clearly explained their pricing structure. They arrived as scheduled to do the repair and completed the work skillfully and professionally. I will definitely be using Synergy Onsite Septic Solutions for any future projects or repairs.
John Paul was professional and easy to talk to. Will use again for septic work.
” The most professional, courteous and qualified septic repair company I have ever dealt with hands down. Actually the best contractor I have dealt with and I hire quite a few from various trades…..”
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John Paul and his crew worked diligently the rest of the day and fixed all the concrete issues, replaced, and/or fixed the existing risers, and added new risers to make it easier to manage in the future and gave me some recommendations to resolve the remaining drain field issues. We agreed on a plan and they came back over a two-day period to move the alarm nearer the kitchen, so we could hear and see it easily from the home, and then he set about pressure flushing the field. John Paul just finished today and now my field is working at about 200% efficiency – about 10 times what it was when he arrived. Also, he has explained the system in detail so that I can do some simple maintenance in the future to keep things running smooth so that I don’t have to deal with these issues ever again.
John Paul’s company Synergy Onsite Septic will certainly get my business in the future. John Paul and his crew were very respectful, punctual, and communicated clearly with me, their prices were fair and reasonable for the work they did, and they left my yard looking clean and tidy. I would highly recommend their services if you have any septic issues.
Jon and his crew really helped me out when I was buying my first home that had septic on site. His knowledge of current and older septic systems really made our house run at it’s best. After a thorough inspection, and the recommended care and repairs, we haven’t had one problem since his company fixed our system!
We recently had our septic tank pumped out my Micheal of J & M Septic Services. Michael did a great job for us and I asked him if he could recommend a vendor to fix some issues with the lids on the access ports of our tank. He recommended John Paul, owner of Synergy Onsite.
I called John Paul and he came out fully prepared to fix our issues two days later. He carefully and thoroughly explained our options, gave us a very reasonable price and proceeded to do the work. He was professional and knowledgeable in doing the repairs and then spent extra time educating us on the best way keep our system in good shape. We are very happy with John Paul’s work and highly recommend him to anyone needing septic system repairs or maintenance.
” I cannot speak highly enough of this company. Great work on our old system; timely; reliable; did what he said he would do; did not try to upsell me on a bunch of things. He seems older than he is… old fashioned in that he just does what he says he will do. REALLY REALLY liked this service. HIGHLY RECOMMEND….”
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JOHN PAUL IS THE MASTER OF SEPTIC!! I WAS IN A BIND AND HE SHOWED UP IN A TIMELY MANNER AND MADE NECESSARY REPAIRS. HE WAS EXTREMELY REASONABLE ALSO BUT MORE IMPORTANTLY, YOU CAN PICK-UP THE PHONE WITH ANY SEPTIC QUESTIONS / CONCERNS YOU MIGHT HAVE AND J.P. WILL HAVE THE ANSWERS AND ACTUALLY TAKE THE TIME TO EXPLAIN THE DETAILS.
I HIGHLY RECOMMEND THESE GUYS!!!! GOOD CONTRACTORS ARE HARD TO FIND IN AUSTIN AND WE ARE VERY PLEASED THAT WE FOUND SYNERGY ONSITE.